1. Collection of personal information
We may collect personal information when you:

• fill out a form on our website

• Contact us by email, phone or contact form

• request information about a vehicle, service or delivery

• schedule an appointment or submit a service request

​

The information collected may include, but is not limited to:

• first and last name

• email address

• phone number

• information related to your request (vehicle, service, location, etc.)

2. Use of information
Personal information is used solely for:

• respond to your requests

• provide information about our vehicles and services

• to monitor communications

• improve our services and our website

• to comply with our legal and regulatory obligations

We do not sell, trade, or rent your personal information to third parties.

3. Information Sharing
Personal information may only be shared with:

• service providers necessary for our operations (web hosting, communication tools, management systems)

• partners involved in the delivery or requested service, when required

These third parties are required to protect the information and use it only for its intended purpose.

4. Information Retention
Personal information is retained only for as long as necessary for the purposes for which it was collected, unless the law requires a longer retention period.

5. Information Security
We implement reasonable security measures to protect personal information against loss, theft, unauthorized access, disclosure, or unauthorized use.

6. Navigation cookies
Our website may use cookies in order to:

• analyze site usage

• improve the user experience

• ensure the proper functioning of the site

You can configure your browser to refuse cookies or to be notified when they are used.

7. Rights of the persons concerned
In accordance with the law, you have the right to:

• access your personal information

• request the correction of inaccurate information

• withdraw your consent to the use of your information, subject to legal obligations

To exercise these rights, you can contact us using the contact details below.

8. Person responsible for the protection of personal information
For any questions regarding this policy or the processing of your personal information, you can contact:
Person responsible for the protection of personal information
Thibault's Truck Center
Email: d.gingras@thibaultchev.com
Telephone: 819-762-1751 extension 121

9. Policy changes
Thibault Truck Centre reserves the right to modify this privacy policy at any time. Any changes will be posted on this page with the date of the update.